Important:
The process for accessing shelter in Hennepin County has recently changed. Please call Hennepin Shelter Hotline at 612-204-8200 to speak to a trained specialist.
How to Get a Shelter Bed
Hennepin Shelter Hotline
Call 612-204-8200
General Hotline Hours:
- Monday to Friday: 8 a.m. to 10 p.m.
- Saturday to Sunday and holidays: 1 p.m. to 9 p.m.
Shelter Beds for 18+ Individuals in Hennepin County Become Available Via Hennepin Shelter Hotline:
- 10:00 a.m. and 7:30 p.m., Monday through Friday
- 1:00 p.m. and 7:30 p.m., weekends and holidays
Note that calling Hennepin Shelter hotline connects people to shelter beds across Hennepin County, not specifically at our shelter.
**callers outside of these hours will be directed to 211
Hennepin Shelter Hotline serves Hennepin County residents who are seeking emergency shelter by helping them find a safe, temporary place to stay while they work on next steps toward stable housing. A person or family should contact Hennepin Shelter Hotline if:
- They are 18 years or older
- They are seeking emergency shelter
Hennepin Shelter Hotline, which is operated by Catholic Charities Twin Cities, works as a first step service in partnership with existing services, such as Adult Shelter Connect, the Hennepin County shelter Team, and other crisis lines so that residents who are facing a housing emergency can explore all their options before accessing emergency shelter.
How to access housing
Our Permanent Supportive Housing program does not take applications directly. Individuals who are currently staying in shelter or outside are eligible and must be referred through Hennepin County Coordinated Entry. If you are in shelter, talk to shelter staff about a screening.
Learn about your right to privacy under our Notice of Privacy Practices.
“[They] made me feel welcomed. It was nice just to have somewhere to go, where nobody judged you. It was the first time anyone had really spoken to me since I became homeless.”
– Skyler, Shelter Guest
“[They] made me feel welcomed. It was nice just to have somewhere to go, where nobody judged you. It was the first time anyone had really spoken to me since I became homeless.”