Need Shelter?


The process for accessing shelter in Hennepin County has recently changed. Please call Hennepin Shelter Hotline at 612-204-8200 to speak to a trained specialist.

How to Get a Shelter Bed

Hennepin Shelter Hotline

Call 612-204-8200
Hours: 8am-10pm Monday – Friday, 1pm-9pm weekends and holidays

Hennepin Shelter Hotline serves Hennepin County residents who are seeking emergency shelter by helping them find a safe, temporary place to stay while they work on next steps toward stable housing. A person or family should contact Hennepin Shelter Hotline if:

  • They are 18 years or older
  • They are seeking emergency shelter
Hotline hours:  
  • Monday to Friday: 8 a.m. to 10 p.m. 
  • Saturday to Sunday and holidays: 1 p.m. to 9 p.m.  

**callers outside of these hours will be directed to 211  

Hennepin Shelter Hotline, which is operated by Catholic Charities Twin Cities, works as a first step service in partnership with existing services, such as Adult Shelter Connect, the Hennepin County shelter Team, and other crisis lines so that residents who are facing a housing emergency can explore all their options before accessing emergency shelter.

How to access housing

Our Permanent Supportive Housing program does not take applications directly. Individuals who are currently staying in shelter or outside are eligible and must be referred through Hennepin County Coordinated Entry. If you are in shelter, talk to shelter staff about a screening. If you are staying outside, call St. Stephen’s Street Outreach at 612.879.7624 for a screening.

Learn about your right to privacy under our Notice of Privacy Practices.

“[They] made me feel welcomed. It was nice just to have somewhere to go, where nobody judged you. It was the first time anyone had really spoken to me since I became homeless.”

– Skyler, Shelter Guest

“[They] made me feel welcomed. It was nice just to have somewhere to go, where nobody judged you. It was the first time anyone had really spoken to me since I became homeless.”

– Skyler, Shelter Resident

Other Resources

Still need some help? Below you will find a short list of additional shelter, housing, and social service resources:

Domestic Violence Shelters


A 24-hour crisis hotline that can connect you to open beds in domestic violence shelters throughout Minnesota. Also provides advocacy from a supportive person, choices about involving law enforcement, and other resources. For anyone experiencing domestic violence, sexual assault or sexual violence, human trafficking, or simply questioning aspects of their relationship.

Family Shelters


Call the Hennepin County Family Shelter Team during daytime, weekday hours for access to family shelters (adults with children under the age of 18) in Hennepin County. On holidays, weekends, and evenings until 11pm, call 211 (mobile: 651.291.0211), and ask for the after-hours shelter team.

Youth Shelters (ages 16-24)

Search for open shelter beds and other services for youth in the Metro area. Designed to easily connect youth who are homeless, in crisis, or at risk of either, to the services they need.

Metro Shelter Hotline

1.888.234.1329 (toll free)

A 24-hour hotline for information about additional shelters and housing programs in the metro area (including for youth, families, and domestic violence). Helps you avoid making multiple calls.

Housing Link

612.522.2500 (If you call, be at a computer.)

An online service where you can search for affordable rental vacancies throughout the state of Minnesota. Also provides information on subsidized housing programs and wait lists.

United Way


Free and confidential health and human services information. Call 2.1.1 for help with food, housing, employment, health care, counseling, and more.

The Crisis Hotline


A 24 hour crisis phone line. Free and confidential, they take calls from anyone in need of counseling, support, intervention, and referral.

Minnesota Food HelpLine


With one call, the Minnesota Food HelpLine assesses the caller’s situation and provides solutions to their food needs. Monday-Friday, 8:30am-4:30pm.

2315 Chicago Ave. So.
Minneapolis, MN 55404

Phone | 612.871.5900
Fax | 612.871.0017

Our Saviour’s Housing

2219 Chicago Ave. So.

Minneapolis, MN 55404

Phone | 612.872.4193

Fax | 612.872.4442

English Learning Center

2315 Chicago Ave. So.

Minneapolis, MN 55404

Phone | 612.874.9963

Fax | 612.871.0017